Privacy policy

Anan International School (“Anan International School”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and protect information provided by parents, guardians, students, prospective students and website visitors when you visit our website, submit an enquiry, request admission information, book a campus visit, or communicate with us through our online and offline channels.

By using our website or submitting your information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal Information

  • Parent/Guardian name
  • Student/Child name
  • Phone number
  • Email address
  • Residential/location information
  • Preferred contact method

Admission-Related Information

  • Child’s age/date of birth
  • Grade/class for which admission is being sought
  • Current school, where voluntarily provided
  • Preferred curriculum, such as CBSE or Cambridge
  • Admission preferences and requirements
  • Information shared during counselling or admission enquiries

Communication Information

When you contact us through phone, email, WhatsApp, website forms or other channels, we may retain relevant information from those communications to assist with your enquiry.

Website Information

We may also automatically collect limited technical information such as:

  • IP address
  • Browser/device information
  • Pages visited
  • Date and time of visits
  • Referring website or campaign
  • General website usage information

This information may be collected through cookies, analytics tools and similar technologies.

2. How We Collect Your Information

 

We may collect information when you:

  • Submit an enquiry form on our website
  • Request admission information
  • Register for an open house or campus visit
  • Submit an admission enquiry through social media or advertising platforms
  • Contact our admissions team
  • Call, email or WhatsApp us
  • Visit or interact with our website
  • Participate in school events, where applicable

3. How We Use Your Information

We may use the information you provide to:

  • Respond to your admission enquiry
  • Provide information about our school, programmes and admission process
  • Schedule campus visits and counselling sessions
  • Contact you regarding your enquiry
  • Process and manage admission-related requests
  • Understand your requirements and provide relevant information
  • Improve our website, services and communication
  • Send relevant school or admission-related updates, where permitted
  • Maintain internal records
  • Comply with applicable legal and regulatory requirements

We will not use your personal information for purposes unrelated to the purpose for which it was collected, except where permitted or required by applicable law.

4. Marketing Communications

If you provide your contact information through an enquiry or lead form, we may contact you regarding:

  • Admissions
  • Campus visits
  • School programmes
  • Events
  • Application updates
  • Relevant educational information

Where required, we will obtain appropriate consent for marketing communications.

You may request to stop receiving non-essential marketing communications at any time by contacting us using the details provided below.

5. Information Collected Through Advertisements

We may use digital advertising platforms, including Meta (Facebook and Instagram) and other advertising services, to promote admissions and school-related information.

When you submit your information through an advertisement or lead form, the information you provide may be shared with us so that our admissions team can respond to your enquiry.

We may also use advertising and analytics technologies to understand campaign performance and improve the relevance of our communications.

Such platforms may process information according to their own privacy policies and terms.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enable essential website functionality
  • Understand how visitors use our website
  • Improve website performance
  • Measure advertising and campaign effectiveness
  • Provide a better user experience

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Sharing of Information

We do not sell or rent your personal information.

We may share relevant information with trusted service providers or partners where necessary to operate our website, manage enquiries, process communications, conduct analytics, or support our admission processes.

Examples may include:

  • Website and technology service providers
  • CRM or lead-management platforms
  • Communication service providers
  • Analytics and advertising platforms
  • Professional advisers, where necessary

Such parties will only receive information necessary for the relevant purpose and, where applicable, will be required to maintain appropriate confidentiality and security.

We may also disclose information where required by law, legal proceedings, government authorities, or to protect the rights, safety and security of the school, our students, parents, staff or others.

8. Children’s Information

Anan International School recognises the importance of protecting children’s personal information.

Information relating to a prospective or enrolled student should be provided by a parent, legal guardian or other authorised person.

We request that parents/guardians provide only information that is necessary for admission, educational administration, communication or other legitimate school-related purposes.

We take reasonable measures to protect information relating to students in accordance with applicable laws and our internal policies.

9. Data Security

We take reasonable administrative, technical and organisational measures to protect personal information against:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration
  • Disclosure
  • Destruction

However, no method of transmission or electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or stored by us.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including admission processing, communication, record-keeping, legal, regulatory and legitimate business requirements.

When information is no longer required, we may securely delete, anonymise or otherwise dispose of it in accordance with applicable requirements.

11. Your Rights and Choices

Subject to applicable law, you may have rights regarding your personal information, including the ability to:

  • Request information about personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of information where legally applicable
  • Withdraw consent where processing is based on consent
  • Opt out of certain marketing communications
  • Raise a concern regarding the handling of your personal information

To exercise an applicable right or raise a privacy concern, please contact us using the details below.

12. Third-Party Websites and Services

Our website or communications may contain links to third-party websites, platforms or services.

We are not responsible for the privacy practices, content or security of third-party websites.

We encourage you to review the privacy policies of those websites before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services or applicable laws.

Any updated version will be published on this page with a revised Effective Date.

We encourage you to periodically review this Privacy Policy.

14. Contact Us

If you have questions, concerns or requests relating to this Privacy Policy or your personal information, please contact us:

Anan International School

Address:
 SITRA Road, Kalapatti,
 Coimbatore – 641048, Tamil Nadu, India

Phone:
 90471 27000
 90475 27000

Email:
 info@ananinternationalschool.com

Website:
 ananinternationalschool.com

Subject: Privacy / Data Protection Enquiry